• I logged into my wp-admin area and i can only view a very basic Dashboard of 2 news boxes and the profile area. I did have a dashboard restrictor plugin installed at one point and have since disabled the plugin by modifying the file folder name. But I still cannot view any of the normal dashboard options such as plugings, jetpack, media, etc… Looking for a little help to fix this please. I am not good with reading code and finding issues within the code.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Your description sounds like your user account has a Subscriber role instead of Administrator. Or you used something to DISALLOW_FILE_EDITS which in turn limits what items show on the menu (those that deal with changing files).
    There are some hacks that change the role of users.
    If you have a recent backup, you could restore that and see if it helps. Otherwise, you could change the user role directly in the database.

    Thread Starter obe1984

    (@obe1984)

    Where would i modify the user role at in the database? i don’t have a recent backup at all.

    Your host should be making backups. It wouldn’t hurt to ask.
    But if not, go to your host control panel to get into phpMyAdmin.
    1. Begin by logging into phpMyAdmin and clicking databases.
    2. Find your WordPress database.

    3. All the tables in your database will appear. If not, click Structure.
    4. Click to browse the users table.
    5. Locate your username under user_login column.
    6. Note the ID number for your username.
    7. Click to browse the usermeta table.
    8. Scroll through until you find your ID number under user_id column, and xx_capabilities under the meta_key column. (the xx is the table prefix)

    9. The value should have administrator in it, but if it doesn’t, Click on Edit for that row.
    10. This value is in a specific format for PHP. It must be exactly right. For administrator, the meta_value should be a:1:{s:13:"administrator";b:1;}. That means array length 1 of a string length 13 value administrator and boolean value 1.
    11. Click the Go button at the bottom.

    So if it already said “administrator”, there is something else wrong.

Viewing 3 replies - 1 through 3 (of 3 total)
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