Can only submit contact form when within corporate intranet

  • Only people within the intranet at my company can successfully submit the contact form created with Contact Form 7 on our WordPress site. The form data successfully goes to a gmail address we’ve set up specifically for the contact form.

    Attempts to submit the form from outside the intranet are unsuccessful. I just see a spinning wheel next to the submit button that goes on indefinitely.

    Our website is hosted on GoDaddy. I am not sure if this problem is related to GoDaddy, WordPress or the Contact Form 7 plugin, or some combination of them. I can’t think of any other details that might be helpful in troubleshooting, so please feel free to ask if necessary. Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    I see this error message on the site.

    Access Denied – GoDaddy Website Firewall

    If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue.

    Block details:

    Block reason: Access from your Country was disabled by the administrator.

    Not sure if this is the direct reason of your issue, but may be related in some way. Why don’t you contact GoDaddy support?

Viewing 1 replies (of 1 total)
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