“Can user edit this field? ” not working

  • I added a profile field that I need to be sure that users can’t change their answer once selected so i unchecked this box. But I tested over and again, users can still change their answers just like this box is checked. I deactivated all plugins and also tried it on chrome, firefox and Edge, all got the same result. Please help.

    My site is still on my hard drive, but I tested it on a live server still with the same result. Please help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @thegreen,

    What version of the Ultimate member you have installed on your site?
    We don’t have this issue on your test site.
    Can you please try to test this issue on the free WordPress hosting and see if you can replicate this issue.

    Regards.

    Thread Starter thegreen

    (@thegreen)

    Hi,

    The version shows on my backend plugins page is Version 2.0.50.

    I happen to have a demo site already set up for a different ticket for another plugin. It’s a simple demo site with just those plugins in question for the tech support to troubleshoot so it’s not a complete copy of the real site.

    On the user profile form, you’ll see a simple setup. The first question “What’s your role?” is the one field with the box “Can user edit this field? ” unchecked. But user can still change their answer once selected.

    I use WooCommerce Subscription to register new users but when I tried registering new users with UM’s register page, it still ended up the same way.

    Please go to
    test10.flywheelsites.com/

    use these to enter their server
    user: flywheel
    password: releaseletgo

    Then
    test10.flywheelsites.com/wp-admin

    user: um
    password: umopen

    Thank you very much.

    Thread Starter thegreen

    (@thegreen)

    Hi,

    Just touch base to see if you’re still on this thread. It seems it’s been quite q while since I originally posted this thread. So I know if I should continue to wait. Thank you.

    Thread Starter thegreen

    (@thegreen)

    Hi,

    This thread just stopped out of nowhere. It’s strange. The only reply from you said,

    “We don’t have this issue on your test site.”

    I’m not sure what test site you’re referring to. At that point, there’s no test site yet. I set up a demo site after that reply.

    Anyway, just wonder why this thread just stopped out of nowhere. I’ve been seeing updates from this plugin frequently lately, almost daily. But as of the latest update, that is version 2.0.53, the problem still persists.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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