• Resolved cagsanovic

    (@cagsanovic)


    Today another customer had same “billing address invalid” problem.

    https://i.snipboard.io/fsjQYv.jpg

    And he included that he has been ordering with apple pay without any problems on many other shopping sites, because these shopping sites need him fill out the billing field.

    My question is, does your plugin support passing billing address to stripe ? If so, which steps should I follow (like editing this files etc). Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @cagsanovic

    The issue is right there in the screenshot that you provided, your customer does not have a billing address in their Apple wallet. The billing address is required just like the notice says.

    With the Stripe SDK you cannot pass a billing address to the Apple wallet so that it’s pre-populated. Your customer will need to enter the billing address in their Apple wallet.

    Thread Starter cagsanovic

    (@cagsanovic)

    @mrclayton You are correct, but…
    Customer included that he could pay on other stores. Because he added billing address (On the store, NOT on apple wallet)

    That proves that we can add billing input field and pass to stripe.
    Keep in mind that I need it on fast checkout (not click order, go checkout and etc) For example like this;

    https://i.snipboard.io/pbklfA.jpg

    Which steps should I foolow to achieve that if its possible ?

    Plugin Author Payment Plugins

    (@mrclayton)

    @cagsanovic,

    That does not prove that you can pass billing fields to Stripe via their SDK. Just because some other site your customer payed on offers Apple Pay it doesn’t mean that site was using Stripe’s latest SDK. There are a myriad of other integrations with Apple Pay, not all Stripe.

    If you can find somewhere in their documentation where they support passing billing address fields in the integration I am happy to add that support. Or contact Stripe support and ask them if it’s possible and if so where in the docs it specifies that.

    Kind Regards,

    Thread Starter cagsanovic

    (@cagsanovic)

    @mrclayton I have asked that on support chat and he said he sent this question to their team and they will get back with e-mail.

    With a respect to your code, can you tell me which file(s) I should edit to make billing address not required for apple pay, in Stripe’s docs its suggested to require billing address, but not a must.

    Is that what I needed ?
    https://i.snipboard.io/XIfeKJ.jpg

    • This reply was modified 4 years, 5 months ago by cagsanovic.
    • This reply was modified 4 years, 5 months ago by cagsanovic.
    Plugin Author Payment Plugins

    (@mrclayton)

    @cagsanovic

    The screenshot you provided is of the GPay code. I have been trying to tell you, you can’t make billing address optional for the Apple Pay integration through Stripe.

    And even if you could why would you want a customer to enter their billing address on the product page when they can just select an existing address from their Apple a Wallet? It doesn’t make sense and will hurt your conversion rate.

    Thread Starter cagsanovic

    (@cagsanovic)

    @mrclayton I want to post billing address data to G pay And apple pay, at least I want to try. Because believe or not, people fill out input field in the website but not on apple pay wallet or G pay.

    Can you tell me which steps should I follow, for example which file I should edit ? If that works, I will let you know.

    Update: Considering G pay, billing address is not required
    https://i.snipboard.io/FoWtVc.jpg
    They just suggest to make it required.

    I am losing a lot of customers because of the billing address ??

    • This reply was modified 4 years, 5 months ago by cagsanovic.
    Plugin Author Payment Plugins

    (@mrclayton)

    @cagsanovic,

    You cannot send billing address or shipping address data to GPay or the Apple Wallet using the Stripe SDK. Those API’s don’t support that.

    Kind Regards,

    Thread Starter cagsanovic

    (@cagsanovic)

    @mrclayton

    I see.

    I just tried depositphotos.com and their G pay doesnt need billing address. Could you tell me which file has the paymentrequest to Gpay so that I can play with the variables to check. Thanks!

    Thread Starter cagsanovic

    (@cagsanovic)

    Same card,
    This is what I see on other shop https://i.snipboard.io/Z86OaJ.jpg
    And this is what I see on my shop https://i.snipboard.io/zElytR.jpg

    Plugin Author Payment Plugins

    (@mrclayton)

    Please by all means try to achieve what you’re trying to do. There’s nothing stopping you from customizing the plugin.

    It’s important to point out that you’re comparing that website’s checkout page to your website’s product page.

    Thread Starter cagsanovic

    (@cagsanovic)

    That was just an example, for example depositphotos.com have on product page.
    Whatever, I just asked Stripe and they replied me that, its not required by them but its woocommerce that making it required.

Viewing 11 replies - 1 through 11 (of 11 total)
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