• Resolved Tony Payne

    (@poddys)


    I believe Media Cleaner deleted the correct images for my posts, but I found that where I have added images to Categories and Tags (see example page “farming jokes”) the images have disappeared.

    They are in the wpmc-trash hierarchy, but I can’t see a way to restore them in Media Cleaner.

    Is it:

    • just a case of moving the images to their corrrect original folder in /uploads, in which case I assume the entries are still in the database
    • a need to also restore the deletions from the database (I may have cleaned the database after I deleted the images, not sure)
    • or is there a button in the plugin to restore images

    I’m happy to restore everything in wpmc-trash if that will fix things. I have to admit that I haven’t tried yet, I am one of those rare people who prefer to check before acting in case they make things worse.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Val Meow

    (@valwa)

    Hey @poddys! ??

    For media moved to the trash, you can use the “Recover All” button (or select multiple media items and use the “Recover x Entries” button) in the Trash tab. This will undo the process of moving the media to the trash folder. However, if you have emptied the trash completely, the media will be permanently deleted, and recovery will no longer be possible.

    Before permanently deleting anything, ensure you have a backup of your website so you can always restore it to a safe state. Thanks!

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