Can you, Woo guys launch actual support forum?

Viewing 8 replies - 1 through 8 (of 8 total)

  • Tend to agree that the manner in which forums are laid out in WP doesn’t lend itself to plugins with a lot of activity.
    It’s just one long stream and Search produces even more rubbish that wastes a lot of time in finding value.

    There’s a particular issue I have with my theme and variations and there’s similar threads scattered all over the place on it.

    Would be great to better silo issues in some way.

    woothemes does have a dedicated support forum. you just have to pay a crap ton of money to use it.

    Thread Starter gesman

    (@gesman)

    Does this dedicated forum has dedicated “woocommerce” subforum?

    no, is it linked into this forum it seems. Can someone from Woo team pls react on this. I find it very difficult to find support.

    Thread Starter gesman

    (@gesman)

    I wouldn’t mind to buy something to get access to dedicated forum.
    After all support takes time and effort, no problem with that.

    I too agree that support takes a lot of time. I would gladly pay for better help. I cannot find any link to the premium support if they offer it. I only find their help section powered by UserVoice, I think it is.

    For some reason they was getting rid of the forums (i’m a paying member) an replaced them with tickets.

    A really bad move i think.

    its coming back

    https://www.woothemes.com/2012/11/inside-woohq-an-update-on-support/

Viewing 8 replies - 1 through 8 (of 8 total)
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