Cancel appointment doesn’t reopen

  • Resolved anweb

    (@anweb)


    1 week ago

    Hi,

    I had 2 cancellations and they timeslots didn’t reopened. It’s set to also Thusday 15/10 and the cancellations was 11:00 and 18:00 and yesterday 14/10 the suddenly was not there? So is there a setting for to automatic open timeslots that been cancelled? Or is there a setting for when some one the latest can book an appointment ?

    Thanks,

    Annika

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Cyn

    (@cyn92)

    Hello @anweb, as soon as the booking is canceled it should appear as open for booking again. Could you try the following steps:?
    1. Head to your WP-Admin Area > Appointments
    2. Select “Book an appointment”
    3. Scroll down to where it says “Availability Detective”
    4. Select the Appointment Type and date
    5. Click on the time slots and provide us with some details on what it says

    In addition, could you also try reaching out to us at [email protected]?

Viewing 1 replies (of 1 total)
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  • In: Plugins
  • 1 reply
  • 2 participants
  • Last reply from: Cyn
  • Last activity: 1 week ago
  • Status: resolved