Cancel custom order

  • Resolved woodypad

    (@woodypad)


    10 months ago

    Hello, thanks for your plugin,
    I’m trying to reset the order of the Posts, I went to the plugin settings on “Check to reset order of Post Types” I reset the Posts, everything seems to be back in the natural order.
    However, he also deactivated the ability to sort Posts in “Check to Sort Post Types“. As soon as I reactivate it, the old custom order returns, so it hasn’t been deleted, but has just been deactivated.

    How can I erase every trace of the old order?
    Thank you

    • This topic was modified 10 months ago by woodypad.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @woodypad,

    Thanks for reaching out to us!

    Unfortunately, there is a bug. I opened a ticket with our development team regarding this issue and we will fix it in a future update. Here you can see the progress: https://github.com/ColorlibHQ/simple-custom-post-order/issues/131

    Apologies for the trouble!

    Warm regards,

    Beatrice.

    Thread Starter woodypad

    (@woodypad)

    Thank you for replying.
    I’ll be waiting for it to be resolved.
    Thank you!

    Thread Starter woodypad

    (@woodypad)

    Hello @beatrice12,
    Will it be possible to resolve the error?
    Meanwhile, is there another method to delete these settings?
    Thank you

    Plugin Support beatrice12

    (@beatrice12)

    Hi there,

    Our development team is still working on a fix. I will let you know as soon as we find a fix for this issue. Apologies for the inconvenience!

    Warm regards,

    Beatrice.

    Plugin Support beatrice12

    (@beatrice12)

    This topic will be marked as resolved as we have an open ticket on GitHub regarding this. Please keep in mind that the ‘resolved’ status is only for this support thread, not the issue on GitHub.

    Thread Starter woodypad

    (@woodypad)

    Hi @beatrice12,
    I see that this thing can be very long or not lead to solutions.
    Is there a possibility to delete all plugin data by simply deleting the plugin itself and then reinstalling it? Or by acting on the database?
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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