Canceled Order Emails (Seller)

  • Resolved kozmonauta

    (@kozmonauta)


    7 months ago

    Hello,
    I am unable to find a setting that prevents my seller from receiving emails about canceled orders. Currently, the only workaround is to disable these emails for myself via the WooCommerce email settings, but I still need to receive them.

    Is there an option I might be overlooking?
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @kozmonauta,

    We have used woocommerce_email_recipient_cancelled_order this hook to add the vendor of the product in the list of recipients of the order cancellation email. You can find the implementation by visiting wp-content/plugins/dokan-lite/includes/Order/EmailHooks.php this file. If you want the email to be sent only to the admin, you can remove the hook.

    I hope this will help. Thanks!

    Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi @kozmonauta,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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