Canceling within Paypal

  • Resolved tommye

    (@tommye)


    9 years, 9 months ago

    Hello

    When a customer goes to PAYPAL after submitting the order, and if they choose to “cancel and return to the vender page”, they are taken back to my website, and to a page that shares the order details with them…but it does not look as though the order did not go through, it still looks like an order acknowledgement page…

    So here is the question.

    How do I edit what they see upon a cancel return so that I can say to them that “the order was not placed, and payment was not made because it was canceled from the PayPal payment page.”?

    They see this info first, with the cart items and totals below this.

    Order #314

    Order Date: 2015-02-09 02:29:03

    Order key: order_54d81b6f110db
    Shipping Address
    Test
    Testing
    United States
    Michigan
    1234 main
    St. Clair Shores
    Billing Address
    Test
    Testing
    United States
    Michigan
    1234 main
    St. Clair Shores

    Then it shows the cart items and costs break down, and totals.

    THANK YOU SO MUCH!!
    Tom

    https://www.ads-software.com/plugins/orillacart/

Viewing 2 replies - 1 through 2 (of 2 total)

  • Was this question ever answered?

    Just finished doing the general set up on my store and thought I would go through the payment process. Obviously I cancelled the payment at the last possible opportunity but I was still shown the order summary screen AND the order was added to my outstanding orders list.

    Any help would be greatly appreciated.

    Andy

    Plugin Author orillacart

    (@orillacart)

    Hello,

    The problem should be fixed in the latest release of the plugin.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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