• I have cancelled my domain, Is there anyway I can access the information that was on my site? As I had alot of reviews backed up on there

Viewing 15 replies - 1 through 15 (of 20 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    As long as you didn’t cancel your hosting service, then you can retrieve your website’s files and database. Contact your hosting providers.

    You’ll have to check with your hosting company – or if your site is on WordPress.COM, ask here:

    https://en.forums.wordpress.com/

    Thread Starter joewhitters

    (@joewhitters)

    I cancelled my account with them, so think I would have difficultly getting it back, I was just wondering as I made the site through www.ads-software.com if there was anyway way I could access it?
    I tried my hosting company and they will give it back to me only if i restore my site which I can’t afford.
    I have already tried wordpress.com they told me to come on here aha

    Thanks tho guys!

    www.ads-software.com distributes and documents the WordPress application but has no connection with any site running that software. So we do not have any information relating to your site. Sorry ??

    Thread Starter joewhitters

    (@joewhitters)

    Ah no worries, I’ll have to buy it back from them when I have some money again, should of just backed it up really, my fault I’m afraid!

    Thanks for the help anyway

    Thread Starter joewhitters

    (@joewhitters)

    Hey I have now contacted my hosting site and renew my membership but can’t get onto my old wordpress site?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You may not be able to get onto your site by typing the URL in your browser (because you cancelled your domain name), but your hosting providers should still be able to provide your with your website’s files.

    Thread Starter joewhitters

    (@joewhitters)

    Yes, but I can acces my site still but it is one that a made ages ago using a drag and drop tool on the hosting site. When I try and access my wordpress site through wordpress it doesn’t let me login?

    What is the URL in question?

    Thread Starter joewhitters

    (@joewhitters)

    I get this:

    Error establishing a database connection
    Internal Server Error

    You need to ask your hosting company for help with that.

    Thread Starter joewhitters

    (@joewhitters)

    I have in the process of talking to them but just seemed to get passed from one guy to the next, just seems odd that can’t just get on my old wordpress site it was only closed for 1day

    Depends on what happened to it – we have no way of knowing that.

    You said this:

    I tried my hosting company and they will give it back to me only if i restore my site.

    So they need to restore access to it.

    But is the domain name registered through them?

    Thread Starter joewhitters

    (@joewhitters)

    yea the domain name is registered through them they are trying to sort it out as we speak but don’t have much faith in them

    Thread Starter joewhitters

    (@joewhitters)

    They say I need to find some back up files?? Ive tried repairing it and it comes up with this?

    The wp_users table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_users’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_users table. Error: Table ‘wrd_c4oi261bel.wp_users’ doesn’t exist

    The wp_usermeta table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_usermeta’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_usermeta table. Error: Table ‘wrd_c4oi261bel.wp_usermeta’ doesn’t exist

    The wp_posts table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_posts’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_posts table. Error: Table ‘wrd_c4oi261bel.wp_posts’ doesn’t exist

    The wp_comments table is okay.

    The wp_links table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_links’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_links table. Error: Table ‘wrd_c4oi261bel.wp_links’ doesn’t exist

    The wp_options table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_options’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_options table. Error: Table ‘wrd_c4oi261bel.wp_options’ doesn’t exist

    The wp_postmeta table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_postmeta’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_postmeta table. Error: Table ‘wrd_c4oi261bel.wp_postmeta’ doesn’t exist

    The wp_terms table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_terms’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_terms table. Error: Table ‘wrd_c4oi261bel.wp_terms’ doesn’t exist

    The wp_term_taxonomy table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_term_taxonomy’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_term_taxonomy table. Error: Table ‘wrd_c4oi261bel.wp_term_taxonomy’ doesn’t exist

    The wp_term_relationships table is not okay. It is reporting the following error: Table ‘wrd_c4oi261bel.wp_term_relationships’ doesn’t exist. WordPress will attempt to repair this table…
    Failed to repair the wp_term_relationships table. Error: Table ‘wrd_c4oi261bel.wp_term_relationships’ doesn’t exist

    The wp_commentmeta table is okay.

Viewing 15 replies - 1 through 15 (of 20 total)
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