Cancelled Orders still going through

  • When a customer cancels an order (be it via paypal or a credit card issue), the order is still being sent to Shipworks and therefore getting processed.
    How can we stop this from moving forward if the order is cancelled?

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  • Plugin Author AdvancedCreation

    (@advancedcreation)

    Hello,

    All orders are send to Shipworks, for this order Shipworks will reconize the modification and modify the status as Cancelled. You can add a filter on Shipworks so you don’t see canceled order

Viewing 1 replies (of 1 total)
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