Viewing 2 replies - 16 through 17 (of 17 total)
  • I’ve watched the video — at a quarter speed — multiple times.

    1) I can see the public_html folder only contains one file .htaccess and one folder .well-known. On cPanel-based servers the public_html is the folder containing the public website. So with just these two items, there should be no public website at all.

    2) Meanwhile, there is ample evidence there should be a WordPress installation:

    https://www.manford.co.id/ loads a WordPress error message.

    https://www.manford.co.id/readme.html — loads the WordPress Read Me file

    https://www.manford.co.id/wp-admin/images/w-logo-blue.png — loads the WordPress logo inside the wp-admin folder.

    None of these URLs should work per the file system structure shown in your video.

    Which leads me to conclude:

    1) Either the .htaccess file is doing some wild wrangling there

    2) Or the domain is pointed to a different cPanel account than the one shown in your screenshots & video

    At this point, there’s nothing anyone here can do to help you here.

    Please get in touch with your hosting provider to have this straightened out.

    Thread Starter realify

    (@realify)

    hi, thanks for the reply

    do you know if this error in cpanel means anything?

    if it does, how can i fix this? How do i find cpanel’s nameserver?

    thanks

Viewing 2 replies - 16 through 17 (of 17 total)
  • The topic ‘cannot access login page’ is closed to new replies.