Cannot access my admin panel

  • Resolved AudieM

    (@audiem)


    11 years ago

    Hello,

    For a mysterious reason, I cannot access the admin panel of my website (www.madameaimee.fr). I didn’t do anything special (bought & installed a new theme – SimpleMag, not a www.ads-software.com one – on Nov. 2, but it’s been working quite well for the last 5 days…), and yesterday, the panel was working just fine, so I really don’t understand what might have happened. And the website is working too.
    I’m confused.

    Is it possible that I did something wrong? Any idea on what I should do to be able to access my panel? (I need to work…)

    Thanks.

Viewing 9 replies - 16 through 24 (of 24 total)
  • esmi

    (@esmi)

    How do you feel about restoring that backup?

    Thread Starter AudieM

    (@audiem)

    How do I do that?

    Thread Starter AudieM

    (@audiem)

    Please, please, please tell me it’s not too complicated… ??

    Thread Starter AudieM

    (@audiem)

    Oh, and Esmi, I was thinking… this morning, Safari more or less crashed so I had to use the force quit button to shut it down and restart my computer. Do you think it might have something to do with what happened?

    esmi

    (@esmi)

    Could you login OK before the browser crash?

    Thread Starter AudieM

    (@audiem)

    Yes, I could. Sorry, I should have told you earlier, but I didn’t think – until now – that it could be related.

    Thread Starter AudieM

    (@audiem)

    Esmi, good news! I found a way to get in the admin panel. I used “admin” as a username (apparently, it’s the default user name) and my new pw and it worked. I have no idea how I messed with my site, but I’m reassured.
    (found the info here: https://www.ads-software.com/support/topic/wp-loginphp-does-not-recognize-my-username?replies=12)

    I’m jumping up and down with joy right now, but… my multisite admin disappeared. I guess, this is one lesser evil.
    I’ll try to find how to restore the admin. But if you had a solution, I wouldn’t refuse it. Or should I mark this topic as resolved and start a new one?

    Either way, I wanted to thank you for your patience and kindness.

    esmi

    (@esmi)

    Glad to hear that you finally managed to regain access to your site. ??

    Thread Starter AudieM

    (@audiem)

    ??

Viewing 9 replies - 16 through 24 (of 24 total)
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