cannot access my website admin area after updating to the latest jetpack

Could you try to log in to your site via FTP or CPanel, delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
https://codex.www.ads-software.com/Managing_Plugins#Manual_Plugin_Installation

You’ll find the Jetpack plugin folder here:

wp-content
   plugins
     jetpack - DELETE THIS FOLDER

If you’re not sure how to do this, you can ask your hosting company for help. They should also have documentation explaining how to edit or remove files from your site using FTP or a File Manager in your admin panel.

If you still have trouble accessing your dashboard after that change, could you tell me more about what you see? Do you get any errors when trying to access your dashboard? Do you have issues accessing specific pages of your dashboard, or do you have the same problem on all pages?

If you feel comfortable editing PHP files, could you also add the following to your site’s wp-config.php file, so we can find out more about the error?

define( 'WP_DEBUG', true );

if ( WP_DEBUG ) {

        @error_reporting( E_ALL );
        @ini_set( 'log_errors', true );
        @ini_set( 'log_errors_max_len', '0' );

        define( 'WP_DEBUG_LOG', true );
        define( 'WP_DEBUG_DISPLAY', false );
        define( 'CONCATENATE_SCRIPTS', false );
        define( 'SAVEQUERIES', true );

}

Once you’ve done so, try accessing your dashboard again and then check the wp-content/debug.log file for errors. You can paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

Let me know how it all goes!

Hello I think I answered in the wrong post, I have the admin panel completely blank if I habilitate jetpack. I have tried installing it manual or throght the admin pannel and the effect is the same. What shows in the debug.log is the following-

——–
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant WP_DEBUG already defined in /mywebsite/wp-config.php on line 73
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant WP_DEBUG_LOG already defined in /mywebsite/wp-config.php on line 81
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant WP_DEBUG_DISPLAY already defined in /mywebsite/wp-config.php on line 82
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant CONCATENATE_SCRIPTS already defined in /mywebsite/wp-config.php on line 83
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant SAVEQUERIES already defined in /mywebsite/wp-config.php on line 84
[12-Oct-2016 18:08:04 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 64 bytes) in /mywebsite/wp-includes/pomo/mo.php on line 276
[12-Oct-2016 18:08:07 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 81 bytes) in /mywebsite/wp-includes/pomo/entry.php on line 76
[12-Oct-2016 18:08:07 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 64 bytes) in /mywebsite/wp-includes/pomo/mo.php on line 276
[12-Oct-2016 18:08:12 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 72 bytes) in /mywebsite/wp-includes/pomo/entry.php on line 76
—–
I have talked to the hosting provider and is not the fault of memory and it is a very small website. They have increased the memory size and still is the same, but for some reason it does not generate the debug log and it still a blank page instead of the admin pannel

I would appreciate any help

[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant WP_DEBUG already defined in /mywebsite/wp-config.php on line 73
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant WP_DEBUG_LOG already defined in /mywebsite/wp-config.php on line 81
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant WP_DEBUG_DISPLAY already defined in /mywebsite/wp-config.php on line 82
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant CONCATENATE_SCRIPTS already defined in /mywebsite/wp-config.php on line 83
[12-Oct-2016 18:08:03 UTC] PHP Notice: Constant SAVEQUERIES already defined in /mywebsite/wp-config.php on line 84

These errors happen because each one of the debug lines I mentioned above appears to appear twice in your site’s wp-config.php. You’d have to remove all duplicates.

[12-Oct-2016 18:08:04 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 64 bytes) in /mywebsite/wp-includes/pomo/mo.php on line 276
[12-Oct-2016 18:08:07 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 81 bytes) in /mywebsite/wp-includes/pomo/entry.php on line 76
[12-Oct-2016 18:08:07 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 64 bytes) in /mywebsite/wp-includes/pomo/mo.php on line 276
[12-Oct-2016 18:08:12 UTC] PHP Fatal error: Allowed memory size of 62914560 bytes exhausted (tried to allocate 72 bytes) in /mywebsite/wp-includes/pomo/entry.php on line 76

This points towards memory issues.

If your hosting provider cannot increase the memory more than they already have, you’ll need to review the list of plugins and the theme currently active on your site, and remove anything that you don’t currently use, to free some memory to be able to start using other things, like Jetpack.

If you want to use Jetpack for example, you could remove other plugins you currently use for features that are included in Jetpack.

If none of this is possible, I’m afraid you won’t be able to use Jetpack on your site.