Cannot access Plugin settings as it keeps asking for resetting of key

  • Resolved ashmelwani

    (@ashmelwani)


    1 year, 11 months ago

    Cannot access Plugin settings as it keeps asking for resetting of key need to change setting to allow few admin users to avoid the 2 factor authentication

Viewing 1 replies (of 1 total)
  • Plugin Contributor robertabela

    (@robert681)

    Hello @ashmelwani

    Thank you for using our plugin. This can happen if you have enforced 2FA on your user and the grace period has expired.

    The easiest way to address this is to configure 2FA for your user, access the settings, do the required changes, and then also remove 2FA from your profile if you do not want it.

    Another option is to delete the settings from the database, but that is like a factory reset – you can delete all options prefixed with wp_2fa_ in your wp_options table to reset the plugin if you cannot access the settings.

    Can you please let us know how this works out for you and if you need any additional help?

Viewing 1 replies (of 1 total)
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