Cannot access resume

Hi @chengfucius,

We apologies for the inconvenience.

Please drop a query at [email protected] or generate a ticket at https://market.presstigers.com/ so we can diagnose the issue closely.

Feel free to reach out for further assistance

Regards,

I emailed your support No response.

Hi @chengfucius,

We apologies for the inconvenience.

Could you be able to drop the email again as we are unable to locate your query?

Feel free to reach out for further assistance.

Regards,

Hello,

Again, no response. If you do not want me to leave the worst review and message to your entire supporters page for all your products, then please do not ignore my requests to fix this problem that should not exist.

AND STOP MARKING THIS AS RESOLVED WHEN IT IS NOT!!!! THIS IS THE FOURTH TIME I AM REACHING OUT. THE FOURTH TIME!!!!!!!

Hi @chengfucius,

We apologize for the inconvenience.

We haven’t ignored your query we were processing your issue at our end.

We redirected you to drop an email on support because we needed WP admin credentials for close analysis, as this is a public forum so we were unable to ask here.

However, we have replied to your email, please check.

Looking forward to hearing from you.

Regards,

Hi @chengfucius,

Since we didn’t hear from you for the last 7 days. We assume that your query has been resolved, so we are marking this thread as resolved.

Feel free to generate a new thread for further assistance.

Regards,

Thank you. It is indeed fixed. I await the next release for a permanent fix.

HI there,
I am also experiencing this issue and cannot resolve it…
Any help would be great.
Thanks.

Hi @rwalsh456,

Thanks for writing to us.

Please follow the following steps and check if the issue is resolved:

• Please check and verify if your file exists at this path: wp-content/uploads/jobpost/2022.
• Re-check and make sure that current users have permission to view jobs.
• Deactivate and re-activate the Simple Job Board plugin.
• Reinstall a fresh copy of the Simple Job Board plugin.
• Make sure your hosting service provider has granted access to the plugin to read files directly.
• This can also be caused due to conflict with any plugin or theme so debug the issue by deactivating other plugins one by one or changing the default theme to Twenty-Twenty.

We hope the solutions provided above will resolve your issue.

Feel free to reach out for further assistance.

Regards,

How do i check permissions on what accounts can view applications?

Hi There,
It looks like i am able to download older CV’s that have been updated but not the most recent ones.

Hi @rwalsh456,

Every user with admin access can view the applications. However, the user role which has the capability of “download_resume” are only allowed to download resumes. You can check user role capabilities with the help of any role management plugin.

Furthermore, this seems like either the previous resume files are moved/deleted from the directory or your current upload directory is different from the previous one.

Feel free to reach out for further assistance.

Regards,