Cannot Access Site: Parse Error

  • Resolved univolic

    (@univolic)


    11 years, 4 months ago

    Hi,

    It seems a few other sites have had this issue as well, but usually they can access at least the backend of their websites. I’ve got nothing. Every page associated with my site (Pixelkin.org) is inaccessible. All I get is the following message:

    Parse error: syntax error, unexpected ‘.’ in /home/pixelkin/pixelkin.org/wp-content/plugins/kebo-twitter-feed/inc/widget.php on line 217

    So how do I delete the erroneous plugin without any access to the site?

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    Try disabling “kebo-twitter-feed” plugin via FTP

    Lots of people have this kind of issue and it’s answered on these forums very frequently – you need to use FTP or Cpanel to deactivate or delete the plugin from your site files on the server.

    Find that folder here:

    wp-content
    plugins
        kebo-twitter-feed - DELETE THIS FOLDER

    If you’re not familiar with FTP, see https://codex.www.ads-software.com/FTP_Clients ; you’ll need to ask your hosting company for FTP access info – it’s not part of WP.

    Thread Starter univolic

    (@univolic)

    Yeah that’s what I figured, I was just hoping there was another way because I don’t have the host login info, though I’m working to get it as soon as possible.

    Thank you,

    Thread Starter univolic

    (@univolic)

    Okay, got access to the FTP sooner than I expected and was able to fix the problem very quickly by removing the plugin.

    Thank you for your fast replies!

Viewing 4 replies - 1 through 4 (of 4 total)
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