Cannot Access WP-Admin
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Hello, I received an error message when trying to access the WordPress dashboard. It says “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
I contacted my cloud hosting provider and they told me that it was the WooCommerce plugin that causing the problem.
I cannot go much into detail but I’m willing to communicate the problem privately via email.
Looking forward to your reply.
Thanks.
The page I need help with: [log in to see the link]
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I cannot go much into detail but I’m willing to communicate the problem privately via email.
Kindly note that this public support forum does not have any private support options. If you would prefer private support to have someone troubleshoot your site, I’d recommend reaching out to hire one of the WooCommerce developers here: https://woocommerce.com/customizations/
If you are using any paid extensions from the WooCommerce.com marketplace, then you can open a support request under the account where you purchased the extensions: https://woocommerce.com/my-account/create-a-ticket/?form=ticket
Otherwise, this would be the best place for support with the core WooCommerce plugin. You can share the summary of the email here after removing any sensitive/identifiable information (i.e. your website URL, etc).
…error message when trying to access the WordPress dashboard. It says “There has been a critical error on this website.
Do you remember making any changes before the issue started such as updating WooCommerce or installing/updating plugin(s)?
We’ll look forward to hearing from you and will be happy to assist further.
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