Cannot activate license

  • Resolved isgjojo

    (@isgjojo)


    3 years, 5 months ago

    We recently bought the Plus Plan for GiveWP. But I’m having issue activating the license.

    1. Copied the license key provided in My Accounts > License
    2. Paste the license in GiveWP Settings > License
    3. Click Activate License.

    Result: Nothing happens.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi there @isgjojo !

    We are not allowed (by forum rules) to offer support for premium products here. Please reach out to our support at https://givewp.com/priority-support and we’ll definitely get things handled for you!

    Note that we open tomorrow morning at 8AM Eastern.

    Thread Starter isgjojo

    (@isgjojo)

    Noted on this, Ben.

    I’ve already contacted support also in GiveWP. I just asked here because we’re using different email when we purchased the license and I don’t have an access to the email there.

Viewing 2 replies - 1 through 2 (of 2 total)
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