Cannot activate the plugin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author G-Lock Software

    (@marisp)

    Hi,

    In order we can find out why WPNewsman does not work on YOUR site, we need:

    1) full access to your FTP server to be able to edit the wp_config.php file and enable/disable the WP_DEBUG option;
    2) test admin account on your blog where you installed WPNewsman to be able to de-activate/activate all plugins;
    3) access to your cPanel to see the error log.

    If you have a production site and you cannot provide us with the above, please, search for the alternate plugin and do not use WPNewsman.

    If you have a test site and you can give us the access to your FTP, cPanel and test admin dashboard on your WordPress, please, place a support ticket here https://support.glocksoft.net/new-ticket and send us the required information.

    Plugin Author G-Lock Software

    (@marisp)

    Hi,

    Thank you for the provided information. Our programmer found the problem and fixed it. He activated WPNewsman on your site. This fix will be included into the next 1.5.5 version of the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot activate the plugin’ is closed to new replies.