WD Manager will not function

  • Resolved kencooperjr

    (@kencooperjr)


    7 years ago

    Downloaded and paid $15 for the Photo Gallery addon WD-manager.zip on 2/23/2018 at 10:08 PM.

    Was able to use it and export Photo Gallery files to photo-gallery_20180224 041559.zip.

    The domain I used it on was kencooperjr.com. That domain has been terminated as I have loaded an updated version of this website using Genesis and its domain name is also kencooperjr.com

    I have uploaded/activated the Photo Gallery plugin and imported the posts that use it – no problems. Then uploaded the paid for WD-Manager.zip addon, installed/ activated it three times but I still cannot get WD Manager to recognize the addon it says “You don’t have any purchased add-ons to be installed. Check our paid add-ons here”. As mentioned above I just bought the addon 6 days ago. I did have some issues in using it when I first installed it but did get the export to work. I now need to import the Photo Gallery files and cannot do it.

    Please tell me what needs to be done to fix this thing.

    Thanks – Ken

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  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please, note that in the www.ads-software.com forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following email address: [email protected]

    Thanks. Have a nice day.

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