Cannot add a second performance

  • helmutp

    (@helmutp)


    6 months ago

    If I have one performance, everything is ok. If I add a second performance, this does not show up with any of the shortcodes. The only difference, which I can see, is in the performance the seat plan with the first performance is fixed. The seat plan for all additional performances can be choosen, as though it is the same price plan.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter helmutp

    (@helmutp)

    Maybe the problem does come from a step before: I cannot add a new price plan with numbered seats.

    Hi,

    Today I stumbled on the same problem. Got a workaround that also could Malcom give a hint where the problem is!

    If you go to prices, you will notice that there are only prices for one performance instead of all.

    Adding the prices manually will enable your performances (a copy of what is above in prices but on the correct date. The dates will be listed)

    Thread Starter helmutp

    (@helmutp)

    Hi, thank you for your idea. This way I can add the prices but in the check out it still does not work. It asks you two times to insert names and email. If you fill it out both times, sometimes you are forwarded to the payment, sometimes not. I do have 7 performances, I cannot ask my visitors to fill it out 7 times!

    I’ve booked on a performance as a test on mij site. One that was not showing before and had no troubles.

    This could have to do with the different approach on the website itself.

    My audience needs to log in to be able to book. So before the pricelist is available. From there on it goes directly to the handler, no login anymore needed. It is booked with the data drom the logged-in user.

    Also did some further testing: older php does not solve the issue. So probably not a php error. Started with creating a totally new seat plan and anded up with not being able to use the new seat plan for a price plan.

    Found also a workaround for that issue. Seems that there is no sequential number provided for the seat plan when creating a price plan. With the new plan existing but unassigned to a seat plan I went to the database. Inside the database you will find sshow_seating it will have a seatingID.
    Go to sschow_plans and you will notice that for the new price plan there is no seatingID. Give it the number from above and go back to your price plan in WP… And there it is! your seating plan assigned to your price plan!

    Still… it does not salve the original issue sadly enough. So the two issues could be related but other than the work around I have no solution for now.

    • This reply was modified 5 months, 2 weeks ago by bobocop.
    • This reply was modified 5 months, 2 weeks ago by bobocop.

    Bobocop, so your workaround gives a solution for the problem not being able to linking seating plan and price plan but not for the problem that a second performance isn’t displayed correctly?

    • This reply was modified 2 months, 1 week ago by jerbdb.

    yes it does on our shows and performances.

Viewing 6 replies - 1 through 6 (of 6 total)
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