• I have been using this plugin for months with no issue. In the past few days it stopped working. All products selected are in stock.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @ozviewer ,

    I checked your bundle. There are some possible steps you can take:

    • Please try installing this plugin https://www.ads-software.com/plugins/wpc-ajax-add-to-cart/ if your site is using AJAX for the add to cart.
    • You can try deactivating all other plugins, only keep WooCommerce and our WPC plugins to check it again. If this works, then it’s an external conflict with another plugin on your site. You can reactivate others one by one to find the source of the conflict.

    If none of the above works, you can kindly contact our developers via our Support Forum at https://wpc.ticksy.com/ to get further instructions and helps for your case.

    Best regards.

    Thread Starter ozviewer

    (@ozviewer)

    The Ajax plugin didn’t solve the problem. Is there a link to earlier versions of Fly cart so I can roll back my version?

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @ozviewer ,

    You can visit this page and scroll down to find a version that works for your site: https://www.ads-software.com/plugins/woo-fly-cart/advanced/.

    Best regards.

    Thread Starter ozviewer

    (@ozviewer)

    I discovered that the problem is not caused by WPC Fly Cart, it is caused by a common and repeated error in the WPC Bundle plugin. For example (and there are many) see:

    https://www.ads-software.com/support/topic/you-cannot-add-this-bundle-to-your-cart-again/

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @ozviewer ,

    Regarding this error, there could be some known factors:

    • The AJAX add to cart does not load properly
    • One of the subproducts is unpurchasable, thus making the whole bundle unpurchasable.
    • Caching plugins cause incorrect stock update

    Above are some know factors we have found related to this error. If these aren’t the culprit, then there are unknown conflict on your site that caused this. It happens to random bundles on some sites with specific settings, not all bundle users. We still do not have enough data to reproduce the issue exactly.

    I have sent a report to our developers. We are constantly updating the cause list to make sure we have a complete picture of this issue. Hopefully, our developers can provide a solution soon.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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