Cannot add employee

Hello @hazwan89

Can you please share the site health details? You’ll find it following the URL ..../wp-admin/site-health.php?tab=debug

Thanks

Hi @thebengalboy

Below is my screenshot for site-health page.

Screenshot

Update for the site info

### wp-core ###

version: 5.6
site_language: en_GB
user_language: en_GB
timezone: Europe/London
permalink: /%postname%
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 2
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /storage/ssd3/571/15857571/public_html
wordpress_size: 46.53 MB (48786573 bytes)
uploads_path: /storage/ssd3/571/15857571/public_html/wp-content/uploads
uploads_size: 51.80 KB (53042 bytes)
themes_path: /storage/ssd3/571/15857571/public_html/wp-content/themes
themes_size: 13.75 MB (14417530 bytes)
plugins_path: /storage/ssd3/571/15857571/public_html/wp-content/plugins
plugins_size: 92.05 MB (96519348 bytes)
database_size: 4.19 MB (4390912 bytes)
total_size: 156.56 MB (164167405 bytes)

### wp-active-theme ###

name: Shapely (shapely)
version: 1.2.10
author: colorlib
author_website: https://colorlib.com/
parent_theme: none
theme_features: core-block-patterns, automatic-feed-links, custom-logo, custom-header, title-tag, post-thumbnails, menus, html5, custom-background, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, infinite-scroll, jetpack-responsive-videos, widgets
theme_path: /storage/ssd3/571/15857571/public_html/wp-content/themes/shapely
auto_update: Disabled

### wp-themes-inactive (4) ###

Twenty Nineteen: version: 1.8, author: WordPress Team (latest version: 1.9), Auto-updates disabled
Twenty Seventeen: version: 2.5, author: the WordPress team, Auto-updates disabled
Twenty Twenty: version: 1.6, author: the WordPress team, Auto-updates disabled
Twenty Twenty-One: version: 1.0, author: the WordPress team (latest version: 1.1), Auto-updates disabled

### wp-mu-plugins (3) ###

Hostinger Change URL: version: 1.0, author: Hostinger.com
Hostinger Dashboard Notification: author: (undefined), version: 1.0
Hostinger Links: author: (undefined), version: 0.1

### wp-plugins-active (5) ###

All-in-One WP Migration: version: 7.32, author: ServMask, Auto-updates disabled
Google Analytics for WordPress by MonsterInsights: version: 7.14.0, author: MonsterInsights, Auto-updates disabled
WP ERP: version: 1.5.16, author: weDevs (latest version: 1.7.4), Auto-updates disabled
WP ERP - HR Frontend: version: 2.1.1, author: WP ERP, Auto-updates disabled
WPForms Lite: version: 1.6.4.1, author: WPForms, Auto-updates disabled

### wp-plugins-inactive (4) ###

Akismet Anti-Spam: version: 4.1.7, author: Automattic (latest version: 4.1.8), Auto-updates disabled
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
Under Construction: version: 3.83, author: WebFactory Ltd, Auto-updates disabled
wpDataTables - Tables & Table Charts: version: 2.1.6, author: TMS-Plugins, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 8M
max_effective_size: 8 MB
max_file_uploads: 20
gd_version: 2.3.0
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 3.10.0-1127.19.1.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.2.31 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 30
upload_max_filesize: 8M
php_post_max_size: 8M
curl_version: 7.29.0 NSS/3.44
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 10.3.16-MariaDB
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /storage/ssd3/571/15857571/public_html/wp-content
WP_PLUGIN_DIR: /storage/ssd3/571/15857571/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### wpforms ###

version: 1.6.4.1
lite: Jan 12, 2021 @ 1:43am
upload_dir: Writable
db_tables: wp_wpforms_tasks_meta
total_forms: undefined
total_submissions: undefined

Hello @hazwan89

Thanks for sharing the details.

I do not see any issue with the site’s health. So, possibly a conflict with any other theme or plugin might cause the problem.

I’d recommend you to try after disabling the other plugins and switching to a default WordPress theme to find out if it’s a conflict. Disabling other plugins is temporary, just to find out the conflict.

Let us know again. Or you can contact our support center directly for further assistance.

Thanks

Hi,

I’ve deactivated all other plugin except ERP, still no luck.

I can only add employee using HR-Frontend. But under overview page, list of employee is still 0. Even though the user already been created in wp-admin/users. It seems like the employee page is not linked to the user table.

Hello @hazwan89

To be more confirm, I have checked it again in all the possible ways. It all seems good here. Check this screencast: https://d.pr/v/3Ab0F2

Please debug the problem on your site and check the debug log- if there is any error. Or if you need help from us to debug the problem, contact our support center with the reference of this conversation.

Thanks

[EDITED]Hey I’m testing this plugin for a project and I was having the same issue – Added Employees weren’t showing up in the plugin’s Employee list. I uninstalled and left a comment about why just now. However, I had an idea and decided to try the jQuery Migrate Helper plugin, which returns WP 5.6 back to the legacy 1.12.4-wp jquery version, and it started working right away. It’s this only change I made. You should also know that I’m using Divi Theme with this site.
[EDIT]I now think it was a caching issue at my server – I think the plugin is working now, but I had to turn off my Redis object cache on my staging site, or at least flush the cache.
The plugin seems to be working great now!

• This reply was modified 4 years, 2 months ago by greggdavis.
• This reply was modified 4 years, 2 months ago by greggdavis.

Hello @greggdavis

Good to hear you have already sorted out the problem. Yes, sometimes hard cache may cause such kind of problems.

However, if you face any further problems that we can help you with, feel free to let us know with a new support topic here or from our website support area.

Thanks

WHILE ADDING EMPLYEES, I AM GETTING “Please select a valid employee hire date” though i have selected the proper date.
PLease help

Checked locally and it all seems okay here. I’m not sure what is happening to you but please make sure your site date format and the WP ERP date format are the same.

Also, the date of hire can not be a future date.

thanks

Hello @hazwan89 did you resolve the issue? if so, what was causing the issue as we have been facing the exact same issue and we still haven’t solved it. I’d appreciate it if you could possibly let me know how it was fixed.

Hello @malekaljboor

As per the forum guidelines, I’d request you to open a new topic about the issue you are facing. WP ERP doesn’t have a problem unless there is any other glitch that is causing the problem.

Please open a new topic or directly contact our support center.

Thanks