Cannot add featured image/media to posts

buddykong,

Can you provide a little more information? A link to your site, which version of WordPress you’re using and what theme you’re using.

Thanks!

Hi cdcampbell26,

The site: boxlifemagazine.com. I am using version 4.1.7. I am using a custom theme.

Thank you for your help!

buddykong,

Thanks for that. It sounds to me like a JavaScript problem on the admin side, likely caused by a plugin you installed. Have you installed any recently? I would try disabling them one by one to see if you can narrow it down. I’ve also heard of some people having trouble with security plugins causing this issue—do you have any of those installed?

You can see here with Chrome Dev tools that the site is throwing console errors: https://www.dropbox.com/s/xjbvxx1wcc6i342/Screen%20Shot%202015-09-15%20at%2010.49.59%20AM.png?dl=0

cdcampbell26,

I disabled all the plugins including the security ones before I posted the issue here. Unfortunately that did not fix the problem. Do you featured image error is associated with those console errors?

Problem solved. Ajax problem

buddykong,

Sorry for the late reply but glad that got it solved—that’s what I thought after being those console errors.

No problem. Thank you!

I do seem to have developed another issue: https://www.ads-software.com/support/topic/cannot-login-66?replies=1#post-7435616

Hey buddykong,
What do you mean bu Ajax problem?

Since the update to 4.3, I’ve been unable to upload any image to my media gallery, which means no posting!

My site updated to 4.3.1 this week but the problem is still ongoing.

Any idea on how I could fix this?

Thank you very much in advance!