Cannot add global product attributes

  • Resolved vidda1603

    (@vidda1603)


    2 years, 2 months ago

    Hello,

    I tried to create global product attributes to my new webshop (Pruduct/Attributes), but after filling in the form, and clicking on Add attribute, the form becames empty again, and the attribute does not get created.

    Browser: Chrome
    Wordpress version: 6.0.2
    Theme: Astra v3.9.2

    I tried to turn off every plugin, cleared the cache and deleted the cookies, tried to log off.
    The SCRIPT_DEBUG did not solve the problem.

    The JS error:
    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed:
    v @ ?v=2.0:16
    D @ ?v=2.0:16
    O @ ?v=2.0:16

    Thank you for any help in advance!
    Best regards,
    David

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter vidda1603

    (@vidda1603)

    
### WordPress Environment ###

WordPress address (URL): https://printit3d.hu
Site address (URL): https://printit3d.hu
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.1.10
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.5.16-MariaDB-cll-lve
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wpdi_
Total Database Size: 4.75MB
Database Data Size: 1.98MB
Database Index Size: 2.77MB
wpdi_woocommerce_sessions: ? Table does not exist
wpdi_woocommerce_api_keys: ? Table does not exist
wpdi_woocommerce_attribute_taxonomies: ? Table does not exist
wpdi_woocommerce_downloadable_product_permissions: ? Table does not exist
wpdi_woocommerce_order_items: ? Table does not exist
wpdi_woocommerce_order_itemmeta: ? Table does not exist
wpdi_woocommerce_tax_rates: ? Table does not exist
wpdi_woocommerce_tax_rate_locations: ? Table does not exist
wpdi_woocommerce_shipping_zones: ? Table does not exist
wpdi_woocommerce_shipping_zone_locations: ? Table does not exist
wpdi_woocommerce_shipping_zone_methods: ? Table does not exist
wpdi_woocommerce_payment_tokens: ? Table does not exist
wpdi_woocommerce_payment_tokenmeta: ? Table does not exist
wpdi_woocommerce_log: ? Table does not exist
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wpdi_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdi_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpdi_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpdi_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdi_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpdi_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdi_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdi_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdi_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 43
custom_css: 1
customize_changeset: 12
elementor_library: 2
jb_store_css: 8
mailpoet_page: 1
nav_menu_item: 15
page: 12
post: 2
product: 18
product_variation: 15
revision: 226
shop_order: 1
wp_global_styles: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Starter Templates: by Brainstorm Force – 3.1.16
Backuply: by Softaculous – 1.0.2
Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.4.6
Creative Mail by Constant Contact: by Constant Contact – 1.5.4
Customize My Account for WooCommerce: by SysBasics – 1.1.7
Elementor: by Elementor.com – 3.7.4
Jetpack Boost: by Automattic - Website Speed and Performance team – 1.5.1
Jetpack Protect: by Automattic – 1.0.4
Jetpack: by Automattic – 11.3.1
Loginizer: by Softaculous – 1.7.3
Password Strength for WooCommerce: by Aspen Grove Studios – 1.0.2
PHP Compatibility Checker: by WP Engine – 1.5.2
HuCommerce | Magyar WooCommerce kiegészítések: by HuCommerce.hu – 2022.3.5
Variation Swatches for WooCommerce: by CartFlows – 1.0.4
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.19
WooCommerce PayPal Payments: by WooCommerce – 1.9.3
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce: by Automattic – 6.8.2
WPForms Lite: by WPForms – 1.7.6
Jetpack CRM: by Automattic - Jetpack CRM Team – 5.2.0

### Inactive Plugins (2) ###

Barion Payment Gateway for WooCommerce: by Peter Szel <[email protected]> – 3.4.0
MailPoet 3 (New): by MailPoet – 3.96.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: HUF (Ft)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #1613 - /shop/
Cart: #1079 - /cart/
Checkout: #1080 - /checkout/
My account: #1081 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra
Version: 3.9.2
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: HU
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Not scheduled
Options: ?
Notes: 38
Onboarding: completed

### Action Scheduler ###

Complete: 472
Oldest: 2022-09-10 10:57:21 +0000
Newest: 2022-09-13 04:23:34 +0000

Pending: 6
Oldest: 2022-09-13 14:00:04 +0000
Newest: 2022-09-19 20:08:02 +0000

### Status report information ###

Generated at: 2022-09-13 05:07:39 +00:00

    Hi @vidda1603

    Thanks for reaching out!

    I understand that you are unable to create global attributes on your site.

    Can you please share a screenshot of your settings so we can check it further?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    wpdi_woocommerce_sessions: ? Table does not exist
wpdi_woocommerce_api_keys: ? Table does not exist
wpdi_woocommerce_attribute_taxonomies: ? Table does not exist
wpdi_woocommerce_downloadable_product_permissions: ? Table does not exist
wpdi_woocommerce_order_items: ? Table does not exist
wpdi_woocommerce_order_itemmeta: ? Table does not exist
wpdi_woocommerce_tax_rates: ? Table does not exist
wpdi_woocommerce_tax_rate_locations: ? Table does not exist
wpdi_woocommerce_shipping_zones: ? Table does not exist
wpdi_woocommerce_shipping_zone_locations: ? Table does not exist
wpdi_woocommerce_shipping_zone_methods: ? Table does not exist
wpdi_woocommerce_payment_tokens: ? Table does not exist
wpdi_woocommerce_payment_tokenmeta: ? Table does not exist
wpdi_woocommerce_log: ? Table does not exist

    There are also missing tables on your database. Please regenerate these tables by going to WooCommerce > Status > Tools > Product lookup tables, then click Regenerate (Button on right).

    Hope this helps!

Viewing 2 replies - 1 through 2 (of 2 total)
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