Cannot add header image

  • Resolved mugofcoffee

    (@mugofcoffee)


    4 years, 6 months ago

    I am trying to add an image header via >Customizing>General Settings>Header Options but it is not allowing me to do so.

    When selecting add “new image” it allows me to choose image, but when hitting “select & Crop”, the image does not display in the next window that is headed up “crop image”.
    Even if I select the “select and crop” button at the bottom right of ths window it still does not add my image.

    Instructions have been followied fully , but its not working, but was fine when we used the ibiz theme.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author WebHunt Infotech

    (@webhuntinfotech)

    Hello,

    As we checked your header image working well.

    Please check it may be conflict by any plugin.

    Try to deactivate all one by one and reupload the header image.

    Hope it will help you.

    Thank You

    Thread Starter mugofcoffee

    (@mugofcoffee)

    Hello,

    As we checked your header image working well.

    Nope that wasnt working well- I had initillay use CSS to bypass with a differnt font to get something working.

    SELF RESOLVED
    I found out that the issue was due to “Enhanced Media Library” plugin that i use. Once this was deactivated I was able to add my header image and later reactive this.
    Now all I have to do is find a way to make the image a bit bigger!

    Hello,

    We really appreciate it.

    If you have any query please let us know.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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