Cannot add images / change name of portfolios

  • After adding 1 piece of media (an image), the thumbnail never appears (even on hover), and I cannot edit portfolio (name or add additional media).

    I have disabled cacheing and activated / deactivated / reinstalled the plug-in,

    I receive the following console errors:

    admin.js?ver=3.9.2:419 Uncaught TypeError: jQuery(…).sortable is not a function
    at HTMLDocument.<anonymous> (admin.js?ver=3.9.2:419)
    at j (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2)
    at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2)
    at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2)
    (anonymous) @ admin.js?ver=3.9.2:419
    j @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2
    fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2
    ready @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2
    K @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:2
    [Violation] Forced reflow while executing JavaScript took 42ms
    admin.js?ver=3.9.2:348 Uncaught ReferenceError: wp is not defined
    at HTMLInputElement.<anonymous> (admin.js?ver=3.9.2:348)
    at HTMLInputElement.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:3)
    at HTMLInputElement.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:3)
    (anonymous) @ admin.js?ver=3.9.2:348
    dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:3
    r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,json2&ver=3.9.2:3

    Please advise,

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear jhancik,

    Thanks for your post.
    Seems that the errors you have received are related to a conflict with another plugin.
    Please follow the steps below and if the same issue still exists, we will be glad to have your website link to check the issue at our end (in the case if the errors appear at the backend, it will be nice to have some screenshots of the console or a video record to show when and where the problem exists)

    1) deactivate/delete the plugin
    2) deactivate all your plugins
    3) change your current theme to one of WordPress default themes for a few seconds
    4) clear your browser cache
    5) install the plugin and activate it

    We will be happy to provide further assistance.
    Looking forward to hearing from you soon.

    Thanks

    Thread Starter jhancik

    (@jhancik)

    Hello,

    After following the process outlined above, the issue still remains (with only your extension active).

    I created a video of the session so that you can see the behaviors.

    Please let me know where I can send the video and / or provide access to the site’s tools.

    • This reply was modified 6 years, 9 months ago by jhancik.

    Dear jhancik,

    Thanks for your feedback.
    You can use Dropbox or any other file sharing system.
    Waiting for your reaction by return of post

    Thanks

    Thread Starter jhancik

    (@jhancik)

    Please find the behavior example here:
    https://www.dropbox.com/s/anlkhsm7wv1dlrz/jjt_huge_portfolio.mov?dl=0

Viewing 4 replies - 1 through 4 (of 4 total)
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