Cannot Add matches

  • Resolved lebo69

    (@lebo69)


    8 months, 4 weeks ago

    Hi Antoine,

    For some reason, i add new matches and they do not register. Can you let me know how to trouble shoot this?

    I already disables all other plugins, re-installed football pool and still nothing works. I am able to add groups, teams, matchtypes and venues, however not new matches.

    Any help would be much appreciated. Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author AntoineH

    (@antoineh)

    I would enable debugging on the website first, and then examine the log file.

    Thread Starter lebo69

    (@lebo69)

    Thank you for your quick reply. I enabled debugging but i am not getting an error after i create a match. I get the response “Value Updated” but the new match does not show. I have 77 previously created matches and after adding a new one, it stays at 77.

    Is there anything else i can check?

    Plugin Author AntoineH

    (@antoineh)

    Do you have any caching enabled on the server or via a plugin?

    Thread Starter lebo69

    (@lebo69)

    Im using godaddy managed hosting and there is a flush cache option.

    Already flushed it and didnt fix the issue. I do not use any other securiity plguins.

    Plugin Author AntoineH

    (@antoineh)

    And there is nothing in your debug.log file?

    Thread Starter lebo69

    (@lebo69)

    yes, there are plenty of records, however, i could not find any pointing to football pool.

    Plugin Author AntoineH

    (@antoineh)

    Hmm, that makes it really difficult to determine what is going wrong.

    If you are not running an active competition, then you may consider to export the matches that you already entered, then disable the option to “keep data on uninstall”, and disable and re-enable the plugin again. That should install all database tables again, and give you a fresh start.

    Another option would be to install a plugin that helps you to debug and then investigate the queries that are run on the database.

    Thread Starter lebo69

    (@lebo69)

    checked off keep data and deactivated and reactivated. now it works.

    Thank you for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
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