Cannot add more hotspots to image map

  • Resolved jimhearn

    (@jimhearn)


    1 year, 2 months ago

    I am working on a Draw Attention image and trying to add a new area. I have drawn the hotspot, added the title, added media (single photo) and when I update it acts like it saved it, but it’s not there.

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  • Plugin Support Cyn

    (@cyn92)

    Hello @jimhearn! We’re sorry to hear you’re having that issue ?? There shouldn’t be a limit to how many hotspots are created. Could you provide us with some details on where your website is hosted?

    Can you also head on over to your WP-Admin Area > Tools > Site Health and let us know what the max_input_vars is set to? This can be found in the “info tab > Server”.

    There shouldn’t be a limit to how many hotspots can be added, but sometimes there is a limitation set on your website by the host. Could you reach out to your host and ask to increase your site’s max_input_vars? We have a guide to further explain the issue here: https://wpdrawattention.com/guides/unable-to-add-more-hotspots/

    You could reach out to them with a message along the lines of:
    “Can you please increase the PHP max_input_vars to 5000 for my installation? I have an application that might be failing because the limit is set too low”

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