Cannot add organizers or venue

Hi. Sorry you’re experiencing this. This sounds like a JavaScript Error, likely a plugin or theme conflict.

I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide?(basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable?WP_DEBUG?and?WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

You might also see if you can spot any?console errors at your site.?(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

I’m currently running the latest version of WordPress (4.6.1) and The Events Calendar (4.3.2).

Alright, I imported my DB and clones my production site to my sandbox site and it works fine on my sandbox site. The only difference was that the sandbox site is not using SSL. When I watched network activity in dev tools, it showed that some of the JS requests for The Events Calendar were over HTTP instead of HTTPS. So my users’ browsers are blocking non SSL content. So either I need to look at why requests are going over HTTP or there are requests that are in the plugin. I haven’t got that far yet.

The only things going over HTTP are JS and CSS from The Events Calendar plugin and two images stored locally on the site.

It appears that The Events Calendar choose between HTTP and HTTPS based on what the “WordPress Address” or “WordPress Site” URLs are set to? Right now my site is set to HTTP but the admin area is configured to use HTTPS in wp-config.php.

• This reply was modified 8 years, 3 months ago by flipjargendy.

The solution:

Go to Settings > General in the WP admin. Set WordPress Address to https://site.com (HTTPS/ with SSL) and leave Site Address set to https://site.com (HTTP/no SSL).

Unfortunately, we have some proprietary scripts that are not yet using SSL, so we can’t set our entire site to use SSL yet.

• This reply was modified 8 years, 3 months ago by flipjargendy.

Hey @flipjargendy

This is awesome work! Thank you for sharing it with everybody.

There is indeed an issue for websites with mixed content (http/https) that crept in our last release unfortunately.

A fix is underway. So stay tuned.

In the meantime, you could also control this with the following plugin: https://www.ads-software.com/plugins/ssl-insecure-content-fixer/

Have a good week-end,

Geoff B.

Hello!

I wanted to inform you that we’ve just published a series of updates to our products that fixes a number of issues.

These updates should include fixes for the problems reported here, where our plugins’ scripts and stylesheets were being served over HTTP when they should’ve been served over HTTPS, or vice versa.

Learn more about this release—version 4.3.3—in the official release notes here → https://theeventscalendar.com/maintenance-release-events-calendar-4-3-3-event-tickets-4-3-3-premium-plugins/

Thanks for your patience in waiting for a fix!
George