Cannot add VAT to cart subtotal

Hi @elliotmc,

This screenshot shows that you’ve set cart and checkout pages to show prices excluding tax: https://www.lindabguttering.com/wp-content/uploads/2021/02/1.png
Try changing it to “Including Tax” if you want to see prices with the respective taxes applied.

Nonetheless, even with your current settings, the checkout page should show a tax entry in the calculation of the totals.

Is there a product that we can use to test how your checkout looks like? Most products on your shop seem to be set “call to order”.

Hi,

Thanks for your response. You can add items to the cart from this URL: https://www.lindabguttering.com/shop-2 which has my new shop on there. You can see the basket icon in the top right corner.

I have set it to ‘include tax’ at the checkout, however it still doesn’t show. I do not want it to add the tax to shipping, I just want it to add to the pure item basket total.

Thanks

• This reply was modified 3 years, 9 months ago by elliotmch.

Thanks for getting back.

However, kindly recheck the URL of the shop page you’ve shared, it seems to be a non-existent page: https://snipboard.io/decP5y.jpg

yes apologies it was set to priavte – please recheck the link now.

Hi @elliotmch,

Seems that the site is currently under maintenance.

If the issue still persists and no apparent cause has been established, kindly:

• Check if you’ve set the tax status to “taxable” at the product level
• Perform a conflict test as explained in this guide.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.