cannot authenticate store

  • Resolved ckwang

    (@ckwang)


    1 year, 2 months ago

    Hello i just installed the plugin and am attempting to use it. First I goto plugins at wp backend and open settings of the plugin, and go to api settings, and generate api key which is a key attached to the website url string, then i copy this and goto chrome extention settings of the plugin and try to add in the key and it is stuck on authenticating store, so no response and cannot import any products from alixpress

    pls advise soon thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ali2woo

    (@ali2woo)

    Hello, perhaps something is blocking your connection between chrome extension and your website. Please disable your firefall/antivirus software temporarily. And try again.

    Plugin Author ali2woo

    (@ali2woo)

    We close this case as resolved, because didn’t get further message from you. You can open this case again later if needed.

Viewing 2 replies - 1 through 2 (of 2 total)
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