Cannot change or delete Bing Shopping attributes in field mapping

  • Resolved jameshh93

    (@jameshh93)


    5 years, 8 months ago

    After creating a bing feed. I no longer need the item group id Bing Shopping attribute. Going into the settings and selecting this field.. or any other field for that matter and trying to delete it doesnt work.

    The buttons delete, Add field mapping, Add custom field do not work only save seems to do anything.

    Tried using different browsers and even a ipad.

    Help pelase. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi jameshh93,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with buttons.

    Since you have already tested on multiple devices and browsers we can rule out Javascript settings of your browser. Strangely enough no other users have reported an issue with these buttons so I suspect it is something locally on your website/WP-instance and either has to do with:

    • Conflict with your theme;
    • Conflict with another plugin;
    • Or the data you filled in the field mapping page;
    • You are running an old version of our plugin.

    If you are sure none of the above suggestions is causing the issue at hand than please reach out to [email protected]. Make sure to reference this topic in your email. We will take it from there.

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been solved or our support on this topic is no longer required I am going to close it now for housekeeping reasons.

    Don’t hesitate to reach out again whenever you need our help.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot change or delete Bing Shopping attributes in field mapping’ is closed to new replies.