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Resolved
(@basvweb)
Hello,
I can not change the product quantity of certain products.. I save it and then it goes back to the old quantity and WooCommerce gives the following error:
The stock has not been updated because its value has changed since the change. Product 21787 has 6 copies available.
How can I fix this?
`
### WordPress Environment ###

WordPress address (URL): https://www.modestoffenonline.nl
Site address (URL): https://www.modestoffenonline.nl
WC Version: 7.5.1
REST API Version: ?</img> 7.5.1
WC Blocks Version: ?</img> 9.6.6
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.2
WP Multisite: ?</img>
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB
Max Upload Size: 1 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

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WC Database Prefix: wp_
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wp_wml_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmelon_advbedit_temp: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 25.52MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_yoast_indexable: Data: 6.50MB + Index: 2.42MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.27MB + Index: 0.38MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.11MB + Index: 0.09MB + Engine InnoDB

### Post Type Counts ###

attachment: 12032
custom_css: 1
customize_changeset: 9
elementor_library: 2
faq: 10
jet-smart-filters: 24
jet-woo-builder: 8
mc4wp-form: 1
nav_menu_item: 7
page: 17
porto_builder: 1
post: 3
product: 4603
product_variation: 3
revision: 951
shop_coupon: 12
shop_order: 6127
shop_order_refund: 9
wc_order_status: 14
yith-wcbm-badge: 2

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (59) ###

Activity Log: door Team activiteiten log – 2.8.5
Check & Log Email: door WPChill – 1.0.7
Clarity - Ad blocker for WordPress: door khromov – 1.3.221026
Error Log Monitor: door Janis Elsts – 1.7.5
Facebook for WooCommerce: door Facebook – 3.0.18
Redirection: door John Godley – 5.3.10
String Locator: door InstaWP – 2.6.1
Easy Username Updater: door Yogesh C. Pant – 1.0.5
Premmerce Permalink Manager for WooCommerce: door Premmerce – 2.3.8
MyParcel: door MyParcel – 4.19.0
WooCommerce: door Automattic – 7.5.1
WP Mail SMTP: door WPForms – 3.7.0
WP Rollback: door GiveWP.com – 1.7.3
YITH WooCommerce Badge Management: door YITH – 2.15.0
Advanced Product Fields Pro for WooCommerce: door StudioWombat – 1.6.0
Advanced Woo Search: door ILLID – 2.76
Ajax Cart AutoUpdate for WooCommerce: door taisho – 1.5.5
Akeeba Backup Professional for WordPress: door Akeeba Ltd – 7.8.1.1
Classic Editor: door WordPress Contributors – 1.6.3
Classic Widgets: door WordPress Contributors – 0.3
Duplicate Page: door mndpsingh287 – 4.5.1
Health Check & Troubleshooting: door De www.ads-software.com community – 1.6.0
JetSmartFilters: door Crocoblock – 3.1.1
JetWooBuilder For Elementor: door Crocoblock – 2.1.4
Kadence WooCommerce Email Designer: door Kadence WP – 1.5.10
LitExtension SEO Plugin: door LitExtension – 1.0.1
Loco Translate: door Tim Whitlock – 2.6.4
MC4WP: Mailchimp for WordPress: door ibericode – 4.9.3
Mollie Payments for WooCommerce: door Mollie – 7.3.5
Porto Theme - Functionality: door P-Themes – 2.8.4
Slider Revolution: door ThemePunch – 6.3.5
User Activity Log: door Solwin Infotech – 1.6.1
Variation Swatches for WooCommerce: door Emran Ahmed – 2.0.19
WebwinkelKeur: door Albert Peschar – 3.20
WooCommerce Advanced Bulk Edit: door George Iron – 5.0.1
WooCommerce Order Status Manager: door SkyVerge – 1.14.0
PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.5.1
WordPress Importer: door wordpressdotorg – 0.8
YITH WooCommerce Wishlist: door YITH – 3.19.0
Yoast SEO: door Team Yoast – 20.5
NS Cloner - Site Copier: door Never Settle – 4.2.2.1
PDF Invoices & Packing Slips for WooCommerce - Professional: door WP Overnight – 2.14.0
PDF Invoices & Packing Slips for WooCommerce - Premium Templates: door WP Overnight – 2.20.0
Social Chat: door QuadLayers – 7.0.3
MyParcel: door MyParcel – 4.19.0
WooCommerce NL Postcode Checker: door WP Overnight – 2.9.2
Premmerce Permalink Manager for WooCommerce: door Premmerce – 2.3.8
WP Mail SMTP: door WPForms – 3.7.0
WP Overnight Sidekick: door WP Overnight – 2.5.1
mywpguru: door Phil Taylor – is fully automatically updated to the latest
Activity Log: door Team activiteiten log – 2.8.5
Admin Tools Professional for WordPress: door Akeeba Ltd – 1.6.0
WooCommerce Google Analytics Integration: door WooCommerce – 1.7.0
Wordfence Security: door Wordfence – 7.9.2
Smart Product Quantity: door HighAddons – 1.0.4
Elementor: door Elementor.com – 3.12.1
Elementor Pro: door Elementor.com – 3.12.2
WooCommerce: door Automattic – 7.5.1
WooMultistore: door Lykke Media AS – 4.7.9

### Inactive Plugins (5) ###

Akismet Anti-Spam: door Automattic – 5.1
reCAPTCHA For All: door Bill Minozzi – 1.20
Variation Swatches for WooCommerce - Pro: door Emran Ahmed – 2.0.1
WP File Manager: door mndpsingh287 – 7.1.8
WP Mail Logging: door WP Mail Logging Team – 1.11.0

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Must Use Plugins (4) ###

Admin Tools for WordPress: door Akeeba Ltd – 1.6.0
akeeba-backup-coreupdate.php: door  –
Elementor Safe Mode: door Elementor.com – 1.0.0
Health Check Troubleshooting Mode: door  – 1.8.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?</img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Winkelbasis: #7 - /shop/
Winkelwagen: #8 - /winkelwagen/
Afrekenen: #263 - /afrekenen/
Mijn account: #264 - /my-account/
Algemene voorwaarden: ?</img> Pagina niet ingesteld

### Theme ###

Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ?</img>
Parent Theme Name: Porto
Parent Theme Version: 6.8.4
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ?</img>

### Templates ###

Overrides: porto/woocommerce/archive-product.php
/var/www/vhosts/leuketricotstofjes.nl/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
/var/www/vhosts/leuketricotstofjes.nl/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php versie 7.0.1 is verouderd. De hoofdversie is 7.4.0
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
/var/www/vhosts/leuketricotstofjes.nl/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
/var/www/vhosts/leuketricotstofjes.nl/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto-child/woocommerce/emails/email-order-details.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto-child/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

Outdated Templates: ?</img>
					
					
						Leer hoe te updaten

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-01-27 08:16:25 +00:00
Options: ?</img>
Notes: 39
Onboarding: completed

### Action Scheduler ###

Afgerond: 924
Oldest: 2023-03-13 13:15:47 +0000
Newest: 2023-04-13 09:28:07 +0000

Mislukt: 1
Oldest: 2023-03-31 07:23:33 +0000
Newest: 2023-03-31 07:23:33 +0000

In afwachting: 1
Oldest: 2023-04-13 19:25:19 +0000
Newest: 2023-04-13 19:25:19 +0000


### Status report information ###

Generated at: 2023-04-13 10:41:43 +00:00
`
Viewing 2 replies - 1 through 2 (of 2 total)
Beauty of Code (woo-hc)
(@beautyofcode)

1 year, 11 months ago

Hi @basvweb ,

Thanks for reaching out!

I understand that you are unable to change the quantity of products as you are met with the above error message, is this correct?

I’d suggest performing a full conflict test to check if this may be the cause of something conflicting with WooCommerce.

To test, you’ll first want to change the theme on your site to?Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

Let us know how this goes!

Igor H
(@ihereira)

1 year, 10 months ago

Hello,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks.
Viewing 2 replies - 1 through 2 (of 2 total)
The topic ‘Cannot change product quantity’ is closed to new replies.