Cannot change the CBR country

  • yuliushalim

    (@yuliushalim)


    4 years ago

    I suddenly cannot change the CBR country using the choice on the top bar. If I choose united states and change it to Canada, it still remains as United States. And I don’t live in the United States.

    And any option other than “Product available for All countries” restricts every country. Including the CBR country of choice (which at the moment is United States and I am unable to change it to any other country, even after deleting browser cache).

    If I select “product not available for selected countries”, And I input United States” as the country. And my CBR country is united States, “Sorry, this product is not available to purchase in your country” appears above “add to cart”.

    If I select “product available for selected countries”, And I input United States” as the country. And my CBR country is united States, I get “Sorry, this product cannot be purchased” on the red bar above AFTER clicking “add to cart”.

    Please help…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @yuliushalim,

    We checked this but we can’t replicate this issue. Log in to your site in incognito mode and check if it continues, if yes, it might be a conflict with another plugin or theme, check your console for JS error, try to deactivate all other plugins besides WC and CBR, and see if the issue continues.

    Thanks ??

    Thread Starter yuliushalim

    (@yuliushalim)

    Is there a way to clear the cache of the plugin, so it doesn’t insist that I am in the United states?

    Hi

    I think i have a similar issue.

    Before.
    – I set my site to Geolocate for the location
    – If the shipping is set, it will use that location
    – If the shipping is not set, billing address will be the shipping country

    It all started when I tried enable debug toolbar
    – I switched it to a different country other than my shipping or the initial geolocation

    Now, when i switched on/off the debug toolbar, my site wide location becomes the one on the debug toolbar and it just switches back to the intended country when i go to my checkout page.

    Best Regards,

    • This reply was modified 3 years, 9 months ago by ryanothelo.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cannot change the CBR country’ is closed to new replies.