Cannot Checkout with Gift Card Purchase

  • Resolved steve7000

    (@steve7000)


    2 years, 10 months ago

    We use the PW Gift Card plugin to create gift cards of various values that users can purchase. These are virtual products only and so should not attract any freight. Transdirect, which works well normally, asks the user to select a freight quote, however, none are available when only a gift card is in the cart and so the user cannot finish the checkout.

    Can you please confirm that TransDirect ignores virtual products for freight calculations and advise what can be done.

    Thanks
    Steve

    The page I need help with: [log in to see the link]

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