Cannot click web on iphone

  • Resolved ajaya

    (@ajaya)


    4 years, 8 months ago

    Hello,

    first I want to say thank you for this great plugin. From the moment I first installed it, the plugin doing great.

    But recently I notice that if I open my web on iPhone, I cannot click anything on it. Not until I hit purge all in LS.

    I’m using default setting and the only thing I changed is in Page Optimization and turn CSS Minify On.

    I already tried to add iPhone user agent in Cache – List of Mobile User Agents, but the problem persist.
    Can you help me to solve this problem?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I just tried with my iPhone and seems working ?

    do you have any pattern for how to reproduce it ?

    best regards,

    Thread Starter ajaya

    (@ajaya)

    Hello,
    I’m using another iPhone and this is the result:

    1. iPhone 6 = not working, cannot click menu or anything on the web
    2. iPhone XS = working, no problem
    3. iPhone XR = working, no problem

    I’m looking at your forum and I found this
    https://www.litespeedtech.com/support/forum/threads/desktop-mobile-problem.17544/

    then I tried to add the code in .htaccess like this
    # BEGIN LSCACHE
    RewriteCond %{HTTP_USER_AGENT} “iPhone|iPod|BlackBerry|Palm|Googlebot-Mobile|Mobile|mobile|mobi|Windows Mobile|Safari Mobile|Android|Opera Mini” [NC]
    RewriteRule .* – [E=Cache-Control:vary=ismobile]

    Now the problems seem to be gone, but I will update it here if the problem arose again.

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    That rewrite rule will be added if you enable mobile cache on setting , please remove the added rules , then enable the mobile cache option in setting , otherwise this rule will be removed if you change settings in LSCWP.

    Best regards,

    Thread Starter ajaya

    (@ajaya)

    Hello,

    I took your advice and it works, thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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