• Resolved sanilya

    (@sanilya)


    Hello,

    I go through all the installation steps successfully, but in the last step, in the advertise section, I select maybe later and I get the error that appears in the screenshot on the redirected screen. Due to this error, the installation seems incomplete and when I try again, the installation steps return to the beginning. Can you please help me with my problem?

    https://prnt.sc/YS_lI5JAS1PE

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello sanilya!

    Thank you for contacting WooCommerce support.

    I understand that you’re encountering an issue at the final step of the installation during the advertisement section. Based on the screenshot and details provided, it seems like your Merchant Account at Google may not be set up correctly, which could be causing the error and disrupting the completion of the setup process.

    To address this, I recommend reviewing the steps for setting up Google Listings and Ads. Please ensure that you have completed all the steps outlined in our documentation here:?https://woo.com/document/google-listings-and-ads/#get-started.

    It’s also important to verify that the General Requirements have been met, which are critical for a successful integration. You can find those details here:?https://woo.com/document/google-listings-and-ads/#general-requirements.

    To further assist you, it would be very helpful if you could provide us with the System Status Report (SSR). You can obtain this by navigating to WooCommerce > Status on your admin dashboard. Once there, select “Get system report” and then click on “Copy for support.” Please paste the report in your response to us.

    I am here to help you through this process and look forward to your reply ??

Viewing 1 replies (of 1 total)
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