Cannot connect Jetpack to WordPress

  • Resolved khangle698

    (@khangle698)


    7 years ago

    Hi guys, I really need your help. I cannot connect Jetpack to my WordPress page. I kept getting this message: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received.
    I tried deactivating the plugin, deleted it and reinstalled but it didn’t work. Please help me with this. Many thanks.

    The page I need help with: [log in to see the link]

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  • pmciano

    (@pmciano)

    Please contact your host and have them follow the instructions under the Whitelist all communications between WordPress.com and Jetpack section here:

    https://jetpack.com/support/hosting-faq/

    Then, if you are still having a problem, let us know, and we can take the next troubleshooting step, once we get more feedback.

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