• Resolved Dustin W. Stout

    (@dustinwstout)


    Out of (seemingly) nowhere today Jetpack disconnected itself. When trying to reconnect it, I keep getting the same error message, “An error occurred, please try again.”

    When I click on the “Debug” link at the bottom, the page says, “Your Jetpack setup looks a-okay!”

    IF I click on any other Jetpack link (Dashboard, Settings) it shows the “Set up Jetpack” banner. Not sure what to do as I’ve exhasted every possible angle I can think of including going through the Known Issues page and the “Fixing Jetpack Connection Issues” page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Plugin Support Jay

    (@bluejay77)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cannot connect / set up Jetpack’ is closed to new replies.