• Resolved atomic1

    (@atomic1)


    There was a problem connecting your store to WordPress.com: “404”

    https://pasteboard.co/kUb84q31ca1f.png

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 9.3.3
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ? 3.8.1
    Log Directory Writable: ?
    WP Version: 6.6.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 8.2.24
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 8.2.1
    OpenSSL/3.1.4

    SUHOSIN Installed: –
    MySQL Version: 8.0.36-28
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 75
    elementor_library: 5
    elementor-hf: 2
    nav_menu_item: 5
    page: 14
    post: 4
    product: 8
    product_variation: 60
    shop_order_placehold: 1
    wp_global_styles: 1
    wp_navigation: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (15) ###

    All-in-One WP Migration Unlimited Extension: by ServMask – 2.61
    All-in-One WP Migration: by ServMask – 7.87
    Elementor Pro: by Elementor.com – 3.23.1
    Elementor: by Elementor.com – 3.24.0
    Essential Addons for Elementor - Pro: by WPDeveloper – 5.8.9
    Essential Addons for Elementor: by WPDeveloper – 6.0.4
    Elementor Header & Footer Builder: by Brainstorm Force
    Nikhil Chavan – 1.6.41

    Smash Balloon Instagram Feed: by Smash Balloon – 6.5.1
    Speed Optimizer: by SiteGround – 7.6.7
    Security Optimizer: by SiteGround – 1.5.6
    Under Construction: by WebFactory Ltd – 4.01
    Unlimited Elements for Elementor (Premium): by Unlimited Elements – 1.5.121
    Variation Swatches for WooCommerce: by Emran Ahmed – 2.1.2
    WooPayments: by WooCommerce – 8.3.1
    WooCommerce: by Automattic – 9.3.3

    ### Inactive Plugins (1) ###

    WooCommerce Legacy REST API: by WooCommerce – 1.0.4

    ### Must Use Plugins (1) ###

    Elementor Safe Mode: by Elementor.com – 1.0.0

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature enabled: ?
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: –

    ### Logging ###

    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 727 B

    ### WC Pages ###

    Shop base: #6 - /shop-3/
    Cart: #7 - /cart/ - Contains the woocommerce/cart block
    Checkout: #8 - /checkout/ - Contains the woocommerce/checkout block
    My account: #9 - /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: Astra
    Version: 4.7.2 (update to version 4.8.3 is available)
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 8.3.1
    Connected to WPCOM: ? No
    Logging: Disabled

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: experimental-blocks
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings

    Daily Cron: ? Next scheduled: 2024-10-19 03:42:07 +00:00
    Options: ?
    Notes: 87
    Onboarding: skipped

    ### Action Scheduler ###

    Complete: 214
    Oldest: 2024-09-18 12:51:18 +0000
    Newest: 2024-10-18 08:28:12 +0000

    Failed: 2
    Oldest: 2024-05-02 06:36:09 +0000
    Newest: 2024-10-18 07:04:22 +0000

    Pending: 1
    Oldest: 2024-10-18 17:08:11 +0000
    Newest: 2024-10-18 17:08:11 +0000


    ### Status report information ###

    Generated at: 2024-10-18 08:58:34 +00:00
    • This topic was modified 4 days, 4 hours ago by atomic1.
    • This topic was modified 4 days, 4 hours ago by atomic1.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi @atomic1! It seems like the issue relates to WooPayments. Kindly log into your WooCommerce.com account and submit a support request. Be sure to include an unredacted System Status Report so that our Happiness Engineers can see which site is involved and assist you as quickly as possible.

    I’m marking this thread as resolved in anticipation it being resolved via email.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.