Cannot connect via explicit SSL-FTP to server

  • Resolved Frederick-SEO

    (@shamanfunk3)


    1 year, 6 months ago

    Hello, I am also having issues sending to FTP.

    I’ve used BackWPup for over a year with no problems, successfully sending weekly backups to cloud storage via FTP. Suddenly this week, all of my sites were unable to connect via FTP.

    I spent hours on the phone with my hosting company, ISP, and manufacturer of my modem. No one could find the problem. Now seeing others in this forum experiencing FTP issues, I am wondering if there is a larger issue with the plugin. A bug that may be fixed soon?

Viewing 1 replies (of 1 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @shamanfunk3

    BackWPUp only support FTP and FTPs, so ssh-ftp (SFTP) will not works, please make sure to connect to FTP server instead.

    thank you!

Viewing 1 replies (of 1 total)
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