Cannot create a new gallery

  • Resolved stevewestern

    (@stevewestern)


    1 week, 2 days ago

    I installed the plugin and tried to create a new gallery, but nothing happens when I click the “Create Gallery” button. I cleared my cache and disabled other plugins, but the issue persists. Could you help me troubleshoot this?

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  • Plugin Author robosoft

    (@robosoft)

    Thanks for reaching out! If the “Create Gallery” button isn’t responding, the most likely cause is a conflict with another plugin, theme, or admin customization affecting the WordPress dashboard.

    Our plugin is fully compatible with core WordPress functionality, but some third-party admin tools, custom themes, or security plugins may interfere with its operation. I’d recommend temporarily disabling any admin customizations or plugins that modify the WordPress dashboard to see if that resolves the issue.

    If the problem persists, could you check for any JavaScript errors in the browser console (by pressing F12 > Console tab) and let us know if you see any warnings? Also, feel free to share any details about your WordPress setup, and we’d be happy to help troubleshoot further!

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