• Resolved rexall

    (@rexall)


    Sat 16 Sep 2017, 11:44 am

    Hi,

    Thanks for an excellent plugin, BTW, the only one of several paid plugins I have tried that actually works!

    I don’t know if I misunderstand how to do it or if there is a compatibility issue with my theme, but I cannot create sections or pages. I am not even sure how to create pages, but when I create a new section, there is a yellow box saying that I have not added any fields. But, when I create a new field, it gets added to the original section not the new one.

    Also, how to pages work? Is the multi-page short code just supposed to treat sections as pages?

    I appreciate your help. Thanks.

    Rex

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter rexall

    (@rexall)

    Sat 16 Sep 2017, 11:17 pm

    OK. I figured out how to make sections work: When you are adding a new field, toward the bottom of the editor, there is a dropdown “Associate with section” that you have to use. It’s funky and not at all intuitive, but it works once you figure it out.

    However, still need help with a multi-page form. On the single-page form, the sections are working as they should. On the multi-page, https://rebtinfo.com/3777-2/ it shows a section at the bottom “Who am I?” but the link doens’t go anywhere, just adss a hash tag, as https://rebtinfo.com/3777-2/#.

    I am sure I am missing something simple, but can’t figure out how to hook the multipages together.

    Tks for your help.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello Rex,

    Thank you for using our plugin.

    As we have analyzed the issue on your site, We have found that it is working fine at or end.

    One more thing : We have checked and found that there is some required field on this page. Before click on the next page please make sure, all the required fields should be filled.

    Please check it and let me know if you have any other concern.

    Thank You.

Viewing 2 replies - 1 through 2 (of 2 total)
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