Cannot de-activate or uninstall this plugin?!

  • Resolved CrowdedTent

    (@crowdedtent)


    7 years, 9 months ago

    Hello!

    It is really frustrating that I simply cannot uninstall or deactivate this plugin.
    …I cannot even remember installing it in the first place. ??

    Tried both through the plugin admin panel within WordPress and also through FTP to no avail.

    Any help would be much appreciated.

    Many many thanks in advance,
    Anastasios

Viewing 5 replies - 1 through 5 (of 5 total)

  • No problem to uninstall here.

    Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    @crowdedtent, have you deleted it from your FTP panel? I know you’ve mentioned that, but WordPress can’t call the plugin functions if it’s entirely gone. Quite confused about it.

    • This reply was modified 7 years, 9 months ago by Job a11n. Reason: was incomplete
    Thread Starter CrowdedTent

    (@crowdedtent)

    I cannot even start explaining how confused I am about it @jobthomas ??

    First time I come across such an issue.

    Here’s what I’ve tried:
    – Deactivating it from the admin panel (…reactivates itself after a page refresh, even when it is unchecked from WooCommerce as a payment option!)
    – Deleting it right after deactivating it from the admin panel (no page refresh here …still reactivates itself)
    – Deleting it through FTP (…BOOM! Missed me?! Folder appears magically again, and guess what; plugin is also activated through admin panel)

    I have to get to the bottom of this.

    Hopefully next week I’ll have the time to spare and figure out what is happening.
    (that is, except if some wizard out there has a clue already)

    Cheers

    Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    @crowdedtent hmmm, I’d say contacting your hosting company might be a good idea?

    Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi There,

    We’ll need to take a look in your site to lend a hand with this.
    You can open a ticket by going to https://www.WooCommerce.com, then click on Support > Helpdesk > Create a ticket > Free plugins..

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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