Cannot deactivate product variations

  • Resolved rabox66

    (@rabox66)


    6 years, 6 months ago

    Hi!
    I cannot deactivat the product variations. And additionaly I cannot change the product not to be in stock anymore.

    I deactivated all other plugins and I also used a woo-shop without my modifications. Nevertheless the problem remains. ??

    See here e. g. https://www.schott-acting-studio.de/en/voice-and-british-rp-accent-workshop-for-actors/

    On the very right you see “booking” One possibility in the selectbox is “instant booking”. This variation is deactivated in the shop, but it is visible in the frontend. I cannot see if this problem also exists in the 2017-theme, because that theme has not the right CSS to display the booking-box.

    Do you have any ideas how to resolve the problem? That would be great!
    Thank you
    Raphael

    Theme: _s-master modified by myself

    ### WordPress Environment ###

    Home URL: https://www.schott-acting-studio.de
    Site URL: https://www.schott-acting-studio.de
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    OpenSSL/1.0.2l

    SUHOSIN Installed: –
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    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Shop-Basis: ? Seite nicht festgelegt
    Warenkorb: #17673 – /warenkorb/
    Kasse: #17723 – /kasse/
    Mein Konto: ? Die Seite enth?lt nicht den Shortcode.
    Allgemeine Gesch?ftsbedingungen: #18104 – /agb/

    ### Theme ###

    Name: _s
    Version: 1.0-wpcom
    Author URL: https://automattic.com/
    Child Theme: ? – Wenn du WooCommerce mit einem Theme
    das du nicht selbst entwickelt hast
    an eigene Bedürfnisse anpasst
    dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

    WooCommerce Support: ?

    ### Templates ###

    Overrides: –
    `

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter rabox66

    (@rabox66)

    Does anybody know how to deal with this?
    Thanks
    Raphael

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    I see that that page isn’t your standard single product page that comes with WooCommerce – Would you mind elaborating a bit more on:

    • How you’re adding that product to display on that page? Is it through a shortcode?
    • Do you have any caching plugins installed?
    • Can you actually add that variation to the cart at all?

    Also, it seems that there’s a JavaScript error on that page that might be affecting things. I’m seeing the following:


    Link to image: https://cld.wthms.co/oGMvGD

    Are you still experiencing the same issue after deactivating all of your plugins (except WooCommerce) and switching to the default Twenty Seventeen theme?

    Thread Starter rabox66

    (@rabox66)

    Hi there,
    thank you for the answer. My report:
    – yes, I use a shortcode,
    – caching-plugin is turned off, but the bug remains.
    – I cannot add the variation to the cart
    – The JavaScript should be fixed by now, anyway I cannot see it in the console anymore.
    – The problem is not visible in the 2017-theme when all plugins are turned off and there is no special plugin that causes the error.

    Do you have any further ideas? It seems to be in my code, but I do not have any idea where it might be. Before the update (2.x) it was working OK.

    Thank you!
    Raphael

    Thread Starter rabox66

    (@rabox66)

    No ideas? It must be because of a change from 2.6 to 3.x. Because before the update it worked quite well.

    Thank you!
    Raphael

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    It’s very likely coming from 2.6 to the current 3.4.x is the issue. However you’ve created the non-standard product page may have deprecated shortcodes or more depending on how it’s been created.

    Nonetheless, I don’t see an instant booking option viewing the link you’d shared with us.

    Have you figured out the issue you had?

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Cannot deactivate product variations’ is closed to new replies.