Cannot deactivate reCAPTCHA, remove site keys

  • Resolved toyboxhu

    (@toyboxhu)


    7 months ago

    Dear Support,

    I integrated the CF7 recaptcha service with my website in the past, but now I would like to disable the service. At the same time I still want to use the CF7 plugin, so deleting the plugin is not an option.

    My problem is that I tried to disable the service and it looks impossible:

    • The Reset keys button under integrations is inactive, does not work
    • I disabled the plugin, but on reactivation the services is active again
    • I switched to wordpress Twenty Twenty one theme and tried again to Reset the keys. The button is still incative.
    • I was looking for a config file in WP folder, but it doesn’t exist
    • I was looking in MySQL db for keys, but could not find them

    Is there any way to disable the recaptcha service only?

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    I have switched themes, but it did not fix the problem for me.

    However, changing the Submit button to an HTML submit button fixed it for me. You can do it from the inspect panel of the browser. Change the submit button from input to a button tag.

    <p class="submit">
    <input type="submit" name="reset" id="reset" class="button button-small" value="Remove Keys">
    </p>

    TO:

    <p class="submit">
    <button type="submit" name="reset" id="reset" class="button button-small" value="Remove Keys">Submit</button>
    </p>
Viewing 2 replies - 1 through 2 (of 2 total)
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