cannot deactivate wordfence 503 error

The same thing has happened on a subdomain, i can login to to the wpadmin from cpanel softaculous installer, however will not let me access if from managewp or wp login page for some reason.

I have deactivated all other plugins excpet yours and still tried to deactivate with no luck same issue.

Server is a litespeed server sorry about all the replies

Hi,

Try following:

1. Move the Wordfence directory to another one (wp-content/plugins/wordfence).
2. You should be able to login into WordPress at this moment.
3. Now you need to install Wordfence Assistant.
4. Then run through all options and everything should be completely removed for you.

The complete guide how to manually delete WF is located here:
https://www.wordfence.com/help/advanced/remove-or-reset/#remove-or-reset

thanks for your help however it was your plugin causing issues with my server configuration
if anyone is having issues on litespeed server do this

We have found a solution on this issue for the time being, You will need to login to cPanel for your hosting service and select “PHP Selector”

From here untick:
mysqli
pdo_mysql

And Tick:
nd_mysqli
nd_pdo_mysql

Then press “Save”

Access to the backend should be restored.

meme probleme chez Os2switch et server lite … (alors qu’il fonctionnait normalement, plus moyen d’acceder à l’admin, boucle sur wp-login.php sans erreur .

Merci de la solution cela fonctionne

Same here. Thanks arnie, that got me back up and running… but is that a permanent solution?

Same problem here. Tried Removing the Wordfence plugin and all database tables and ini file and could install the plugin but would still 503 when trying to Activate it.

Arnie’s solution worked a treat. Thanks mate!

well i dont think its a permanent solution, once more people lodge support tickets with wordfence i think they will update the plugin to fix the issue. I think many people are effected with this issue with those hosting configurations.

Well great to see I have helped out other users

cheers arnie

My host’s solution was “delete the Wordfence folder”. That was a quick fix to get access but I guess begs the question… does my host hate the plugin because it consumes more resources or are they correct in saying that it’s superfluous?

Hi @arnie78

Thanks for updating this thread with all your findings, normally, Wordfence should work fine with either pdo_mysql or nd_pdo_mysql, I have it installed on one Litespeed servers with pdo_mysql and it’s just working fine, I can deactivate it normally.

I believe it’s another server configuration issue that is causing this problem, I recommend checking the server error after trying to deactivate the plugin, more details about this “503 server error” must be there.

Thanks.

When wordfence updated to 7.1.2 it crashed one of my sites, in that it only showed 503 errors to everyone logged in or not. But it did not crash the other of my sites, so with some wise counsel I copies the WF folder on one which was still 7.1.1 and erased the 7.1.2 on the problem site and replaced it with the 7.1.1. Then I turned off automatic updates for the problem site. That solved my problem, however, I want to know when WordFence will fix this problem so I can turn updates back on. I dare not run the site without WF on.